Before we began calling plumbers, G called the rental agency and asked them what he needed to do. They instructed him to get a plumber to come and provide a written estimate, which could then be submitted to the landlord for approval. We tried several plumbers, but only one bothered to answer his phone, the rest didn't even have answering systems. So yesterday morning, a plumber arrived. He inspected things and told us the entire faucet needed to be replaced, which we expected. G called the landlord, and since the plumber knew her, he spoke to her directly. The plumber left, with plans to meet with the landlord at 1 PM so she could choose a faucet. We were already daydreaming about a hot bath by sundown.
Then all hell broke loose.
The rental company called to chew G out, claiming that our lease specifies we were supposed to use a specific plumber. G was mystified, and pointed out that he had called to get instructions, but the woman at the rental company claimed that nobody there had spoken to him and nobody could have told him to call a plumber and then get an estimate. G hung up and went to grab the lease, only to discover that it does NOT in fact say we have to use a specific plumber for water issues - we just have to use a certain plumber for boiler maintenance. He called the rental company back to point that out, and got an apology - apparently they had figured out who he had spoken to previously and she had admitted to having given out the faulty info. G further pointed out that we DID call this specific plumber, but he never answered our calls.
A short while later, the doorbell rings. Its the landlady and her husband, all in a tizzy because we had called the wrong plumber. Apparently the one we had finally gotten to come out once overcharged them and blah blah blah. All we wanted was some damned hot water. They were here forever, and although I hadn't the slightest clue what was being said, I did figure out it might be a blessing that the landlord doesn't speak English because I won't have to listen to her. They told us they would call their plumber of choice and make sure he called us back, and then they finally went away.
A couple hours later, said plumber called us back and set up an appointment for today at 11. He was on time, and took only a short time to determine the faucet needed replacing. He indicated he would have to go to Sint Truiden to buy said faucet, and asked if he could come back later in the afternoon. G said that he had to leave for work, and that I did not speak Dutch. The guy said he didn't care if I spoke Dutch, he just needed someone to let him in. We agreed, because we really wanted that faucet.
Hours and hours passed, my entire afternoon spent anxiously peeking out the window to see if he might have arrived. I was desperate for a bath, having not gotten one yesterday because of the plumber coming. But I dared not take one, because I figured the second I got undressed the doorbell would ring. Finally, when he had not arrived by 4:30, I crouched on my knees beside the bathtub to wash my hair, then proceeded to remove one section of clothing at a time to wash at the sink. I do NOT recommend this method of washing when you're 7 and a half months pregnant. Highly uncomfortable. But after awhile I had washed everything. I waited a bit longer, and when it was nearly 5, I gave up and put in some laundry.
At 5, I started a video chat with my family. My mother and I chatted for a bit, and then, sure enough, the damned plumber arrived at 5:30!
I opened the door and let him in, smiling and nodding, expecting him to go on about his business. After all, he knew I didn't speak Dutch. I turned from the door to find him in the hall, holding a faucet and staring at me. I stared back, smiling like a moron. This went on for a good thirty seconds before I realized he seemed to be waiting for some instruction. I said, "I don't speak Dutch." He goes, "Ohhhhhhh." It was only at this point that I realized this was NOT the same guy, and did not in fact resemble the guy from the morning at all! Not only had the plumber sent a lackey, but he hadn't even bothered to let the guy know I didn't speak Dutch! The poor guy did not speak English, either, and he ended up having to play charades with me before I realized he needed to be shown to the garage to shut off the water. I showed him to the garage, and then he returned to the kitchen and continued to stand there looking at me, holding this damned faucet. Finally he gestures to the faucet and then points upwards with a questioning look. I realized he had no idea where the bathroom was! I showed him to the bathroom, and couldn't even apologize for the lack of light on the stairs and in the hall. He must of thought I was very rude to not even turn on the lights! I gave him the note I had asked G to write, which basically said that if he had any problems he could call my husband at work, and left him to it.
In the end we did get a new faucet, and the water pressure is much better now! Not sure if the water will be warmer or not, we'll see. I suspect that plumber is hoping he is never sent back here!
I had a nice visit with my grandmother and my aunt through video chat. Miss you guys!!!